:root{--green:#0B5D3B;--deep:#063B27;--teal:#2DD4BF;--bg:#F4F8F6;--card:#fff;--text:#0F1F18;--muted:#5B6B63;--line:#DCE7E1;--bad:#C62828;--warn:#B26A00;--ok:#0B7A4B;--btn:#0B5D3B;--btn-text:#fff;--input:#fff}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){--bg:#08140F;--card:#10231B;--text:#E8F3EE;--muted:#9DB3A9;--line:#1E382C;--btn:#2DD4BF;--btn-text:#063B27;--input:#0B1A13}}
*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--text);font:15px/1.6 system-ui,-apple-system,"Segoe UI",Tahoma,Arial,sans-serif}
body.plain{display:flex;min-height:100vh;align-items:center;justify-content:center;padding:16px}
a{color:var(--green)}@media (prefers-color-scheme:dark){a{color:var(--teal)}}
.shell{display:flex;min-height:100vh}
.side{width:260px;background:linear-gradient(180deg,var(--green),var(--deep));color:#fff;padding:18px 12px;position:sticky;top:0;height:100vh;overflow:auto;flex-shrink:0}
.brand{display:flex;gap:12px;align-items:center;padding:6px 10px 18px}.brand b{display:block;letter-spacing:2px;font-size:18px}.brand span{color:var(--teal);font-size:14px}
.side nav a{display:flex;gap:12px;align-items:center;color:#d8efe6;text-decoration:none;padding:11px 12px;border-radius:12px;margin:2px 0}
.side nav a:hover{background:rgba(255,255,255,.08)}.side nav a.on{background:rgba(45,212,191,.18);color:#fff;font-weight:600}
.ic{fill:currentColor;flex-shrink:0;vertical-align:middle}
.main{flex:1;min-width:0}.top{display:flex;align-items:center;gap:12px;padding:12px 20px;background:var(--card);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
.top h1{font-size:18px;margin:0;flex:1}.who{display:flex;gap:12px;align-items:center;color:var(--muted);font-size:13px}.who form{margin:0}
.icon-btn{display:none;background:none;border:0;color:var(--text);padding:6px;cursor:pointer}
.content{padding:20px;max-width:1280px;margin:0 auto}
.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:18px;margin-bottom:18px}
.card h2{margin:0 0 12px;font-size:16px}
.grid{display:grid;gap:14px}.g2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.g4{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.stat{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:16px}.stat b{display:block;font-size:26px;color:var(--green)}.stat span{color:var(--muted);font-size:13px}
@media (prefers-color-scheme:dark){.stat b{color:var(--teal)}}
.stat.hot b{color:var(--bad)}
table{width:100%;border-collapse:collapse}th,td{padding:10px 8px;text-align:right;border-bottom:1px solid var(--line);vertical-align:middle}th{color:var(--muted);font-weight:600;font-size:13px;white-space:nowrap}
.tw{overflow-x:auto}tr:hover td{background:rgba(45,212,191,.05)}
.badge{display:inline-block;padding:2px 10px;border-radius:99px;font-size:12px;font-weight:600;white-space:nowrap}
.tone-ok{background:#d9f5e8;color:#0B6B43}.tone-info{background:#dff1fb;color:#0b5a82}.tone-warn{background:#fff0d1;color:#8a5200}.tone-bad{background:#fde1e1;color:#9b1c1c}.tone-muted{background:#e6ebe8;color:#4a5750}
.btn{display:inline-flex;gap:6px;align-items:center;justify-content:center;border:0;border-radius:12px;padding:9px 16px;background:var(--btn);color:var(--btn-text);font:inherit;font-weight:600;cursor:pointer;text-decoration:none}
.btn:hover{filter:brightness(1.08)}.btn.ghost{background:transparent;color:var(--text);border:1px solid var(--line)}.btn.danger{background:var(--bad);color:#fff}.btn.sm{padding:5px 10px;font-size:13px}.btn[disabled]{opacity:.5;cursor:not-allowed}
label{display:block;font-size:13px;color:var(--muted);margin-bottom:4px}
input[type=text],input[type=password],input[type=number],input[type=search],input[type=date],input[type=file],select,textarea{width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:10px;background:var(--input);color:var(--text);font:inherit}
textarea{min-height:90px;resize:vertical}input:focus,select:focus,textarea:focus{outline:2px solid var(--teal);outline-offset:1px}
.fg{margin-bottom:12px}.row{display:flex;gap:12px;flex-wrap:wrap}.row>*{flex:1;min-width:150px}.inline{display:inline}.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.chk{display:flex;gap:8px;align-items:center}.chk input{width:auto}.chk label{margin:0;color:var(--text)}
.alert{padding:12px 16px;border-radius:12px;margin-bottom:14px}.alert.ok{background:#d9f5e8;color:#0B6B43}.alert.err{background:#fde1e1;color:#9b1c1c}.alert.warn{background:#fff0d1;color:#8a5200}
.muted{color:var(--muted)}.small{font-size:12px}.num{direction:ltr;unicode-bidi:plaintext;text-align:right;font-variant-numeric:tabular-nums}
.thumb{width:36px;height:36px;object-fit:contain;border-radius:8px;background:var(--bg);vertical-align:middle}.thumb-empty{display:inline-block;border:1px dashed var(--line)}
.pager{display:flex;gap:6px;margin-top:12px}.pager a{padding:4px 12px;border:1px solid var(--line);border-radius:8px;text-decoration:none}.pager a.on{background:var(--btn);color:var(--btn-text)}
.kv{display:grid;grid-template-columns:150px 1fr;gap:6px 12px}.kv dt{color:var(--muted)}.kv dd{margin:0}
.split{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:18px}
.chat{display:flex;flex-direction:column;height:520px}.msgs{flex:1;overflow:auto;padding:8px;background:var(--bg);border-radius:12px;margin-bottom:10px}
.m{max-width:80%;padding:8px 12px;border-radius:14px;margin:6px 0;white-space:pre-wrap;word-break:break-word}.m small{display:block;opacity:.7;font-size:11px;margin-top:2px}
.m.customer{background:var(--card);border:1px solid var(--line);margin-inline-end:auto}.m.admin{background:var(--green);color:#fff;margin-inline-start:auto}
.m.system{background:transparent;color:var(--muted);text-align:center;margin:6px auto;font-size:13px;border:1px dashed var(--line)}.m img{max-width:240px;border-radius:10px;display:block;margin-bottom:4px}
.m .k{font-size:11px;font-weight:700;color:var(--teal)}.m.customer .k{color:var(--green)}
.proof img{max-width:100%;max-height:420px;border:1px solid var(--line);border-radius:12px}
.login{width:100%;max-width:380px}.login .card{padding:28px}.login img{display:block;margin:0 auto 8px}.login h1{text-align:center;margin:0 0 4px;font-size:20px}.login p{text-align:center;color:var(--muted);margin:0 0 18px}
.filters{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;margin-bottom:12px}.filters>div{min-width:140px;flex:1}
details.box{border:1px solid var(--line);border-radius:12px;padding:10px 14px;margin-bottom:10px}details.box summary{cursor:pointer;font-weight:600}
@media (max-width:900px){.side{position:fixed;inset-block:0;inset-inline-start:0;transform:translateX(100%);transition:transform .2s;z-index:20;width:270px}.side.open{transform:none}.icon-btn{display:block}.split{grid-template-columns:1fr}.content{padding:12px}.who span{display:none}.kv{grid-template-columns:110px 1fr}}
.btn.block{width:100%}
.actions h2{margin:0;flex:1}.row .fg.end{align-self:flex-end}